Providing Home Care Services and Virtual Caregiving Technology in
the Bronx, Brooklyn, Manhattan, Queens, Staten Island and Westchester County

Remote Patient Monitoring in Westchester County

Reducing Hospital Readmission Rates in Westchester County

Amelia Home Care addresses avoidable readmissions by blending live 24/7 Professional Remote Care Coordination (RCC) with the latest intuitive remote patient monitoring.

Our team provides timely interventions, bridges external care services, and addresses patient psychosocial needs. RCCs collect and share patient data with the healthcare team, a key pillar in preventing avoidable readmissions.

With thousands of patients, Amelia Home Care is seeing a reduction in readmission rates of 91 to 95 percent.

Remote Care Coordination in Westchester County

Our Remote Care Coordinators (RCCs) provide face-to-face, video chat interactions with your patients to monitor and assist in adherence and reducing readmissions while improving clinical patient outcomes.

With the ability to visually record patient vitals, assess patient needs for medication refills, food, transportation to medical appointments, and social interactions, our coordinators develop personalized patient care with established protocols.

Available 24/7, RCCs cover the extended hours and weekends when staffing from Home Health is typically limited. Amelia Home Care patients thrive with more attention and interaction, and their satisfaction scores prove it!

Care Pathways for Westchester County Clients

Amelia Home Care has over 95 Care Pathways currently available to our clients including combination pathways for patients with multiple co-morbidities.

These pathways include branch logic and RCC protocol for follow-up questions. Our RCCs are trained to identify and report issues with post-acute and post-surgical patients, including the identification of SIRS criteria, which may lead to sepsis.

In addition to pathways questions, vital signs, and video conferencing, we have educational videos, teach-back questions, reminders, and the ability to assist patients in obtaining appointments, video-conferencing with family members, and other members of the care team.

Psychosocial Needs and Socialization for Westchester County Residents

Often, many of our patients are seniors between 70 to 95 years old, and many are lonely and isolated. The RCC’s responsibility is to engage in casual conversations, beyond the illness and discuss life, and joyful matters.

For patients who require more attention, often receive multiple video calls per day and are assigned to volunteers to check in with the patients.

The results are astonishing, leading to reduction of readmissions, happier patient satisfaction, and increased RPM utilization rate.

Amelia Home Care Health Platform

Based on the patient’s capability and comfort level utilizing their preferred communication device, Amelia Home Care provides a variety of platforms to ensure as many patients are enrolled in the program as possible.

For patients accustomed to utilizing their own personal smartphone or tablet (Apple or Android), an easy-to-download application is provided.

A telehealth kit, which consists of a tablet with built-in internet and wireless medical devices and is intuitive to operate, can be delivered to the patient’s home.

If both are not viable options, their assigned RCC can render phone calls to retrieve ongoing data collection so no patient is left out of the program.

Authorized physicians, nurses, nursing staff, and Home Health agencies will have access to patient data and telehealth communication with the patient based on their security access privileges.

Oftentimes, physicians and nurses find it more convenient to work with the assigned RCC.

Based on schedule or ad hoc calls, the RCC can engage the physician on a group video conference with the patient by sending a link to the physician’s email or phone.

Upon clicking the link, the physician will be able to join the secured video conference call with the patient.

Amelia's Tele-Home Care Family Pack
Remote Patient Monitoring Reduces Hospital Readmission Rates
Remote Patient Monitoring Reduces Hospital Readmission Rates

How We Help Hospitals and Health Systems in Westchester County

  • TURN-KEY communication center for efficient coordination of care – no implementation or set up fee.

  • FACILITATE safe return to home – enabling shorter hospital length of stay.

  • REDUCE unnecessary hospital readmissions.

  • ENABLE the efficient and streamlined monitoring of post-acute care.

  • MANAGE the volume of incoming data based upon clinically defined thresholds.

  • COLLECT clinically meaningful data to enhance and adjust care.

  • SUPPORT client/patient autonomy through education and communication.

  • ENHANCE resource management to ensure clinical visits are necessary, with documented justification.

  • DRIVE value-based care by increasing and enhancing ongoing interactions between patients and clinicians.

  • DEFINE the standard of care in the marketplace.

How We Help Physician Groups in Westchester County

  • TURN-KEY remote monitoring communication center for efficient coordination of care.

  • FACILITATES ease of access to patient data.

  • MANAGES the volume of incoming data based upon clinically defined thresholds.

  • COLLECT clinically meaningful data to enhance and adjust care.

  • SUPPORT the delivery of higher quality care to more patients.

  • REDUCE unnecessary hospital readmissions.

  • ENABLE the efficient and streamlined monitoring of post-acute care.

  • SUPPORT client/patient autonomy through education and communication.

  • ENHANCE resource management to ensure clinical visits are necessary, with documented justification.

  • POSITION practice for the value-based care market by increasing ongoing interactions between patients and clinicians.

  • DEFINE the standard of care in the marketplace.

The reviews are in and we’re doing pretty well. But don’t just take our word for it, check out our testimonials and read for yourself.

How We Help Accountable Care Organizations Who Serve Westchester County

  • CHRONIC CARE management supporting a reduction in Medicare costs.
  • IMPROVED communication channels between multiple providers and specialists.
  • ENABLE enhanced care coordination throughout the medical care continuum.
  • REDUCE unnecessary and redundant healthcare service.
  • FACILITATE your ability to meet CMS standards for cost savings.
  • COLLECT clinically meaningful data to enhance and adjust care.
  • SUPPORT client/patient autonomy through education and communication.
  • ENHANCE resource management to ensure clinical visits are necessary, with documented justification.
  • DRIVE value-based care by increasing and enhancing ongoing interactions between patients and clinicians.
  • ENGAGE patients in their care and drive patient centricity.

Programs and Plans

Amelia's Tele-Home Care Family Pack for Westchester County Residents

How Does Virtual Caregiving Work?

  • Sign-up loved ones based on their needs and technological ability using a smartphone, tablet, computer or landline
  • Amelia Home Care develops a care plan and trains your loved ones to use our telehealth solution
  • Daily Health Surveys monitor your health
  • Live Remote Care Coordinators (RCCs) evaluate your needs and provide support
  • RCCs escalate issues to a Family Member or Nurse, based on pre-defined protocols
  • Nurse or Physicians may assess and treat patient using video triage*
  • RCC can coordinate medication, food, and supplies

Are you ready for an Amelia Home Care Certified Technologist to install and train your family to be connected and safe. With Amelia’s Tele-Home Care Family Pack, Seniors can live independently longer, safe from falls and other common concerns.

There’s an emergency button to request help at anytime, and also activity sensors that will detect hazards and call for help when it’s need.

Seniors can live independent longer, safe from falls and other common concerns, with Amelia’s Tele-Home Care Family Pack.

There’s an emergency button to request help at anytime, and also activity sensors that will detect hazards and call for help when it’s need.

Best of all, caregivers can check in anytime – without disturbing the senior or invading their privacy.

How Does Amelia’s Tele-Home Care Family PackWork?

Amelia Home Care is a Certified Technologist that Installs and Trains for You!

Install The Family Pack.
A personal assist button, front and back door entry sensors, and motion sensors for the Kitchen, Hallway, and Living Room are easy to install. It includes everything you need to address concerns of falls, wellness, and loneliness in a new collaborative way. Installation is fast and simple.

The activities of daily living are learned.
The normal lifestyle patterns of the senior are privately learned, without a wearable, and insights can be accessed by members of your Trusted Circle of friends and family.

Smart Home Center
This makes your home intelligent. Simply plug it in to power and plug in a wired internet connection. The free app will walk you through the whole process.

Personal Assist Button
Push it at any time to alert the people in your Trusted Circle and let them know that assistance is needed. Or change its behavior to record access to medication.

Front Door and Back Door Entry Sensors
They attach to a home’s high-traffic doors in just minutes so you can know when someone comes and goes. Install extras on medicine cabinets, refrigerators, and microwaves.

Kitchen, Hallway, and Living Room Motion Sensors
They alert for potential falls, sleep problems, and more. We recommend one motion sensor every 500 square feet of living space, so the base pack covers about 1,500 square feet.

Professional Monitoring. 24/7.
When lifestyle patterns change unexpectedly, automatically alert your Trusted Circle and the Emergency Call Center to get help fast.

The Amelia Home Care Trusted Circle

This intelligent system uses easy to install wireless sensors around the home (no cameras) to learn daily activity patterns and alerts family, professional caregivers, and emergency services (if necessary) of falls and potential hazards even if the emergency button is out of reach.

The Trusted Circle is an exclusive group of contacts who care for the wellbeing of a friend or loved one using Amelia Home Care Family in their home.

Trusted Circle contacts receive Group SMS Notifications and In-App Push Notifications to actively participate and immediately respond to falls and other potential hazards or simply stay in the know. Contacts can also use the Amelia Home Care Family app to get real-time wellness status updates, daily reports, and more.

Join the Trusted Circle

  1. You will receive a text message invitation from Amelia Home Care.
  2. Click on the provided link, download the Amelia Home Care app, and follow the instructions to setup your Amelia Home Care account.
  3. Add the Amelia Care Family Emergency Call Center phone number to your contact list for safekeeping. Unknown numbers are often considered SPAM so it’s best to be ready to help when called upon

How it Works

This intelligent system uses easy to install wireless sensors around the home (no cameras) to learn daily activity patterns and alerts family, professional caregivers, and emergency services (if necessary) of falls and potential hazards even if the emergency button is out of reach.

Know that everything is okay. Get real-time wellness status updates, daily reports, and more. 

Monitors the home 24/7 including fall detection, failure to return, sleep monitoring, and more.

When problems arise, Amelia Home Care Family communicates outward in a tiered escalation methodology as urgency increases. This approach gives family and professional caregivers an opportunity to get involved and deescalate issues before dispatching Emergency Services.

Get alerted and know what’s happening.

Get involved right away to help resolve the issue.

Group SMS Notifications, In-App Push Notifications,

24/7 Call Center, & Emergency Services

Features for Every Lifestyle

Captures and describes lifestyle patterns into the app

  • Check-in remotely, review the Daily Report, and know where people were last seen.
  • Detects when people are home, away, or sleeping.
  • Record access to medication with a variety of medication activity sensors.
    Measures sleep quality with an activity sensor in the bedroom.
  • Track trips to the bathroom, showers, and bathroom falls with a bathroom motion sensor.
  • Identifies meal activities with access to the microwave, coffee, and fridge.


Alerts when problems are detected

  • Fall detection without a button: alerts on unexpected inactivity in the home.
  • Medical alert button to call for emergency help or simply request assistance.
  • Alert if occupants do not get up in the morning.
  • Notify if occupants did not make it to the bedroom at night.
  • Detect if the stove is left on, unattended.
  • Delivers reminders if people forgot to take medication.
  • Mold and mildew detection with added humidity sensors.
  • Integrates fall and SOS alerts from Apple Watch and Samsung Galaxy Watch.
  • Uses text messages for alerts, so family participants don’t have to download an app.


Proven to help fight senior depression, loneliness, and isolation

  • Coordinates and assigns a new family member to reach out each day, with suggestions on what to talk about from the last person.
  • Smart Speaker support to control the home, play music, and connect family.


Adds needed support for Dementia and Alzheimer’s

  • Alerts when perimeter doors open to detect wandering.
  • Predicts when occupants should arrive back home, and alerts if they’re not.
  • Pings your phone if someone is caught roaming around the house at night.
  • Water leak detection for the bathroom and toilet.



  • Apple Watch and Samsung Galaxy Watch keep track of falls.
  • Amazon Alexa and Google Home integrate to control with your voice.
  • Smart Locks secure the home and provide access to the Trusted Circle.
  • Smart Bulbs and Plugs to control lighting and appliances with your voice.
  • Connected Thermostats integrate to control comfort and save energy.
  • Security system enabled with a siren and keypad helps seniors feel in control.

About Westchester County

Westchester County is an area in the Hudson Valley north of New York City. The Hudson Highlands State Park Preserve includes the steep Breakneck Ridge Trail. Kykuit, the Rockefeller family’s opulent hilltop estate, has terraced gardens and 20th-century statues. Across the Hudson River, Bear Mountain State Park features hiking trails, the Trailside Museums & Zoo and panoramic views from the top of Bear Mountain. ― Google

Westchester County is located in the U.S. state of New York. It is the seventh most populated county in New York and the most populated north of New York City.[5] According to the 2010 U.S. census, the county had a population of 949,113, estimated to have increased to 967,506 by 2019.[1] Situated in the Hudson Valley, Westchester covers an area of 450 square miles (1,200 km2), consisting of six cities, 19 towns, and 23 villages. Established in 1683, Westchester was named after the city of Chester, England.[6][7] The county seat is the city of White Plains, while the most populous municipality in the county is the city of Yonkers, with an estimated 199,663 residents in 2018.

The annual per capita income for Westchester was $67,813 in 2011. The 2011 median household income of $77,006 was the fifth highest in New York (after NassauPutnamSuffolk, and Rockland counties) and the 47th highest in the United States.[8] By 2014, the county’s median household income had risen to $83,422.[9] Westchester County ranks second in the state after New York County for median income per person, with a higher concentration of incomes in smaller households. Simultaneously, Westchester County had the highest property taxes of any county in the United States in 2013.[10]

Westchester County is one of the centrally located counties within the New York metropolitan area. The county is positioned with New York City, plus Nassau and Suffolk counties (on Long Island, across Long Island Sound), to its south; Putnam County to its north; Fairfield County, Connecticut to its east; and Rockland County and Bergen County, New Jersey across the Hudson River to the west. Westchester was the first suburban area of its scale in the world to develop, due mostly to the upper-middle-class development of entire communities in the late 19th century and the subsequent rapid population growth.[11] Because of Westchester’s numerous road and mass transit connections to New York City, as well as its shared border with the Bronx, the 20th and 21st centuries have seen much of the county, particularly the southern portion, become nearly as densely developed as New York City itself.[citation needed]

At the time of European contact in the 16th and 17th centuries, the Native American inhabitants of present-day Westchester County were part of the Algonquian peoples, whose name for themselves was Lenape, meaning the people. They called the region Lenapehoking, which consisted of the area around and between the Delaware and Hudson Rivers. Several different tribes occupied the area, including The Manhattans, and the Weckquaesgeek and Siwanoy bands of the Wappinger in the south, and Tankiteke, Sintsink and Kitchawank Wappinger in the north. The first European explorers to visit the Westchester area were Giovanni da Verrazzano in 1524 and Henry Hudson in 1609. Dutch settlers began arriving in the 1620s, followed by settlers from England in the 1640s. Westchester County was one of the original twelve counties of the Province of New York, created by an act of the New York General Assembly in 1683. At the time it included present-day Bronx County, and abutted then-Dutchess County to the north. By 1775, Westchester was the richest and most populous county in the colony of New York. Although the Revolutionary War devastated the county, recovery after the war was rapid. In 1788, five years after the end of the war, the county was divided into 20 towns. In 1798, the first federal census recorded a population of 24,000 for the county. Two developments in the first half of the 19th century—the construction of the first Croton Dam and Aqueduct, and the coming of the railroad—had enormous impacts on the growth of Westchester. The Croton Dam and Aqueduct was begun in 1837 and completed in 1842; now a National Historic Landmark, the Croton Aqueduct is considered one of the great engineering achievements of the 19th century. In the 1840s, the first railroads were built in Westchester, and included the New York and Harlem Railroad, the Hudson River Railroad,[nb 2] and the New York and New Haven Railroad. The railroads often determined the growth of a town, and the population shifted from Northern to Southern Westchester. By 1860, the total county population was 99,000, with the most populated city being Yonkers. The period following the American Civil War enabled entrepreneurs in the New York area to create fortunes, and many built large estates, such as Lyndhurst, in Westchester. During the latter half of the 19th century, Westchester’s transportation system and labor force attracted a manufacturing base, particularly along the Hudson River and Nepperhan Creek. In 1874, the western portion of the present Bronx County was transferred to New York County, and in 1895 the remainder of the present Bronx County was also transferred to New York County. These would later split from Manhattan to form a county. During the 20th century, the rural character of Westchester would transform into the suburban county known today. The Bronx River Parkway, completed in 1925, was the first modern, multi-lane limited-access roadway in North America. The development of Westchester’s parks and parkway systems supported existing communities and encouraged the establishment of new ones, transforming the development pattern for Westchester. With the need for homes expanding after World War II, multistory apartment houses appeared in the urbanized areas of the county, while the market for single-family houses continued to expand. By 1950, the total county population was 625,816. Major interstate highways were constructed in Westchester during the 1950s and 1960s. The establishment of these roadways, along with the construction of the Tappan Zee Bridge, led to further growth in the county.
Here are vital programs from Department of Senior Programs and Services (DSPS) for the elderly or disabled who need some help, but wish to remain in their homes and communities in comfort and safety. Family members who are caring for a parent, spouse or other relative will find support services in our Caregiver Corner. The Care Circles of Westchester program is the newest initiative under the big Livable Communities umbrella. The Livable Communities Caregiver Coaching program is a trail-blazing initiative that helps family caregivers make informed decisions to better care for their older or disabled loved ones. The New York State Insurance Department provides information about long-term care insurance as well as other items of interest to seniors, such as Medicare, Medicaid and other topics. The New York Connects help line is a service where callers can make one, toll-free phone call for information about long-term care for seniors and for adults and children who are disabled. The elderly are particularly vulnerable to physical, emotional and financial abuse. If you suspect elder abuse, read the information here to see how to recognize it and learn what can be done about it. Caregivers, family and friends frequently don’t know where to turn when they are worried about the safety of an older driver. Check our Older Driver Family Assistance Program to learn your options. Our valuable Senior Citizen Guide to Mental Health Services helps families obtain information on mental health programs and services in Westchester County. Caregivers who live in their homes with a loved one with Alzheimer’s or other forms of dementia usually worry that that person will wander away and get lost.  If that happens Project Lifesaver is a free program that uses radio-frequency technology to find their loved ones quickly and return them safely home.
Remote Patient Monitoring Westchester County, NY
Sleepy Hollow NY - July 9 2009: Mill pond bridge grist mill and white manor house at c. 1750 Philipsburg Manor

Map of Westchester County

Map of Directions from Westchester County to Amelia Home Care

Driving Direction from Westchester County to Amelia Home Care

Westchester County, New York

Get on I-87 S in Greenburgh from Bedford Rd, NY-100 S/NY-9A S and Saw Mill River Pkwy S
12 min (7.9 mi)

Head west on Bruce St toward Central Ave
404 ft

Turn right onto Central Ave
233 ft

Turn left onto Walnut St
157 ft

Turn right onto Locust Rd
0.3 mi

Turn right to stay on Locust Rd
0.3 mi

Sharp left onto Bedford Rd
0.8 mi

Turn left onto the ramp to Elmsford/White Plains
0.2 mi

Merge onto NY-100 S/NY-9A S
0.9 mi

Use the right lane to merge onto Saw Mill River Pkwy S via the ramp to Yonkers
4.1 mi

Use the right lane to take the I-287 W ramp to I-87 W/Albany
0.5 mi

Keep left at the fork, follow signs for I-87 S/N.Y.City and merge onto I-87 S
0.8 mi

Follow I-87 S, I-278 W and Belt Pkwy/Leif Ericson Dr to Shore Pkwy in Brooklyn, New York. Take exit 7 from Belt Pkwy/Leif Ericson Dr/Shore Pkwy
57 min (43.3 mi)

Merge onto I-87 S
Toll road
19.1 mi

Use the right 2 lanes to take the I-278 W/Triboro Br exit toward Manhattan/Queens
Toll road
0.3 mi

Merge onto I-278 W
Toll road
3.1 mi

Take the I-278 S exit
0.4 mi

Continue onto I-278 W
3.0 mi

Keep left to stay on I-278 W
2.4 mi

Keep right to stay on I-278 W
5.6 mi

Keep right to stay on I-278 W
1.6 mi

Keep left at the fork to continue on Belt Pkwy/Leif Ericson Dr/Shore Pkwy, follow signs for Queens
7.7 mi

Take exit 7 toward Ocean Pkwy
0.1 mi

Continue on Shore Pkwy. Take Ocean Pkwy to Ocean Parkway Service Rd
7 min (1.1 mi)

Merge onto Shore Pkwy
0.3 mi

Turn right onto Ocean Pkwy
0.4 mi

Turn left onto Ocean View Ave
0.1 mi

Turn right onto Brighton 2nd St
0.1 mi

Turn right onto Brighton Beach Ave
0.2 mi

Turn right onto Ocean Parkway Service Rd
Destination will be on the

Amelia Homecare, Inc
3007 Ocean Pkwy 1ST FLOOR, Brooklyn, NY 11235

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